Home | About us | Date: 20/11/2018
Customer Service Management Systems
Our Senior Consultant is Brett Andrews, an ITIL subject matter expert.
Brett has over 20 years experience of managing Service Desks and leading, or project managing, the development/implementation of the associated Customer Service Management Systems.
Brett has worked with-
* BMC Remedy (ARS 3-8, ITSM7)
* BMC Service Desk Express
* LANDesk and
Customer Service Management systems